The equipment is easy to assemble and use, and adjustable for desired difficulty. The wood is beautiful. I never knew much about Pilates because I took floor mat classes and was so surprised to find out it all could be done on the Reformer, even aerobics, like jogging !!! The instructors have delightful personalities! So easy to pick a class that you want and have time for. Customer Service is above and beyond!
I have attended small group reformer classes for about 5 years and in November of last year I took the plunge and bought one for home. I picked flexia because my trainer used one for her private sessions and the comfort and ease of use was so much better than with the non-flexia ones in the studio. I love how easy it is to adjust, the ease of movement with the ropes and springs. From a class perspective, there are so many good classes with a spectrum of instructors (Mychele is my favorite but I love all of them). The sensor tech is a good way to see your improvement and opportunities for more improvement. I’ve had some interactions with their post sales and tech support and they have also been great. One of them even made a video specific to me on a set up thing I was struggling with to show me how to do it! You don’t get this type of quality, this type of engaged community and this type of support anywhere else! Now I just need Flexia to make a Pilates chair!
Consumers looking for a Reformer with varying options (price points, assembly, additional equipment, measurements, materials.)
I earnestly haven’t fully been able to put in one sentence why FLEXIA is by far a company with undeniable integrity.
I purchased a Flexia Smart Reformer bundle thur a 3rd party vendor. Unfortunately, that vendor dropped the ball (taking the entire payment as well). With the heavy reality a company stole from me…FLEXIA WAS 100% not okay with any of it. Within minutes of discovering my situation I received a call. FLEXIA, picked up the dropped ball, all my “broken pieces” as the saying goes, and immediately proceeded to take control of my order, delivery & assembly. Flexia, even made contact with the 3rd party vendor on my behalf! The customer service offered is OUTSTANDING! Trustworthy & genuine. Making it stand out equally as their Reformers do.
